MIH's Privacy Policy

The data protection law changed to the Data Protection Act 2018. Which now encompasses the UK General Data Protection Regulation (GDPR) to protect your data and rights as a data subject. 

Data Protection legislation requires that data controllers (MIH Solutions) provide certain information to people whose information (personal data) they hold and use. A privacy notice is one way of providing this information.  

The information in this section of our website, and in the pages shown in the menu to the right/below,  explains why we collect data about you, and how it is used and stored. 

Personal Information/Data Storage: 

The personal information we process is provided to us directly by you for the following reason: 

· Enquiry through the contact us form 

We use the information that you have given us to process your enquiry and direct you to the relevant department or employee within MIH Solutions. We will not share this information with any other company and therefore, the information will be used internally only, unless directed otherwise.  

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:  

(a) Your consent. You can remove your consent at any time. You can do this by contacting info@mihsolutions.co.uk or writing to MIH Solutions, Bretby Business Park, Burton-upon-Trent, DE15 0YZ 

(b) We have a legitimate interest 

Your information will be securely stored, by the enquiry being sent through to our info@mihsolutions.co.uk email address which is monitored daily. Should information be received through that we do not feel is relevant to the company or not legitimate, this information will be deleted with immediate effect. We will only keep relevant information on file for a matter of 6 months, in which then it will be deleted from the system. 

Cookies: 

MIH Solutions uses cookies to help us understand how people use our website. We use cookies to capture which pages are most popular, how long people spend on each page and what links they use to access the information they are seeking. We may also use cookies to enable the website to ‘remember’ details that you voluntarily give, such as when you complete online forms, so that you do not have to retype the information next time you use the website. 

By using this website, you are implying consent for these cookies to be placed on your computer. If you would like to remove these cookies and opt-out of the services that use them, you can by selecting the appropriate settings on your browser. 

Google Analytics: 

MIH Solutions uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. 

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. 

Your Data Protection Rights: 

Under data protection law, you have rights including: 

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. 

 You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances. 

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 

Please contact us at info@mihsolutions.co.uk should you have any queries in relation to this.  

Complaints: 

If you have any concerns about our use of your personal information, you can make a complaint to us at MIH (Make it Happen) Solutions Ltd, Bretby Business Park, Burton-upon-Trent, DE15 0YZ 

You can also complain to the ICO if you are unhappy with how we have used your data. 

The ICO’s address: 

Information Commissioner’s Office 

Wycliffe House 

Water Lane 

Wilmslow 

Cheshire 

SK9 5AF 

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk 

Changes: 

We reserve the right to update this privacy notice at any time. We will notify you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.